Had a full tune up at Long & McQuade where it was purchased and it hasn’t been out of the case since then. Used by my kid who no longer plays. Lovely sound and works perfectly. Hard case included. Has some cosmetic wear as expected for a student sax but nothing that affects function or sound. Sells new for $1699 and appraised at $1000 at L&M. Will throw in the stand, a comfy neoprene neck strap. Compared to renting, this pays for itself in no time.