$20 · Client Administrator - Sidney

Randstad Victoria is now looking for a Client Care Coordinator for a medical office located in beautiful Sidney BC. The person in this position should have a high level of customer engagement, the ability to work in a fast-paced environment and being able to pivot from clients’ and the clinic’s needs. BASIC FUNCTION: To provide a high level of patient satisfaction, and administrative support to the clinic’s daily operations ADVANTAGES What they Offer • $18-20 hr depending on experience • Bonus package • Benefits offered right away • Monday to Friday 8:30am-4:30pm • Work with an established leader in their field • Vacation package • 5 personal days RESPONSIBILITIES • Ensure that patients’ service needs are met in a timely manner. • Conduct telephone follow-ups to schedule appointments and reschedule “no shows” and cancellations when needed. • Ability to answer patients’ basic questions (i.e. hours of operation, appointment confirmations). • Collect and record patient information. • Assemble and file patient charts (training provided) according to policies and procedures. • Effectively enter patient information and sales transactions. • Attend any scheduled meetings. • Maintain an organized and clean working environment. • Follow company work and safety procedures and policies QUALIFICATIONS Skills/Competencies • Excellent communications skills, written and verbal • High level of administrative and data management support • Strong attention to detail, organized and complete tasks in a timely manner • Proficient with MS office Education and experience: • High School Diploma or equivalent. • Experience in an environment with an emphasis on customer • Past experience working with a senior population is an asset. If this sounds like you, then we would love to hear from you - please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to raj.sra@randstad.ca or misty.therrien@randstad.ca