$123,456 · MARINA ATTENDANT

The Role of Marina Attendant: Supports the Director of Operations and the Marina Attendant team in the day-to-day operations of the Marina including: assisting with berthing and welcoming vessels to the marina, processing guest moorage, maintaining a safe and clean environment throughout the marina and grounds. The position full-time hourly and must be available to work weekends and holidays. Essential Duties and Responsibilities Primary Responsibilities: • Ensure you follow the Victoria International Marina guiding values; • Ensure superior customer service levels are met; • Completing moorage, utility and retail transactions; • Performing daily dock walks; • Operate the marina tender to escort marina guest tenders in and out of the marina • Assist with parking/directing customer vehicles to assigned spots in parkade; • Responding to VHF radio calls and directing vessels into the marina; • Ensure all property associated with the Marina, as well as the parking lots and associated landscaping are managed to a quality standard suitable to the community, our customers/visitors and our team members; • Ensure that the marinas’ physical plant and fixed assets are carefully maintained, cared for, and secured when necessary; • Ensure the marina floats, cleats, rub rail, bull rail and kiosks are kept clean at all times and to the high standards expected of our customers; • Assists with an operating black water pump out from vessels; • Ensure that all garbage and recycling are removed and separated into proper bins; • Active participation in the Health and Safety Committee; Job Requirements: Education and Technical Skills: • PCOC – Pleasure Craft Operators Card • ROC-M – Radio Operators Certificate – Marine • Mechanical Aptitude an Asset • Emergency First Aid and C.P.R. Experience: • Experience working with a team of diversified employees • Boating and marina experience an asset • Experience providing exceptional customer service • Ability to work with limited supervision Physical Requirements: • Standing and walking for extended periods of time • Ability to work outside in a variety of weather conditions • Ability to lift up to 50 lbs., carry and bend