Customer Service & Call Center Victoria Area
Logout
LoginSign up
Place Ad Newsletter Signup
Customer Service & Call Center Victoria Area

Experienced Service Advisor

Experienced Service Advisor image 1

At Volkswagen Victoria, our outstanding people combined with our dedication to our clients and passion for our product are key to our success. We have built a strong reputation for excellence based on our belief that business is about people and relationships, not just transactions. We are growing and have a rare opportunity for an experienced Service Advisor to join our team. If you want to grow your career in a fun and productive company and are success-driven, organized and detail-oriented, we want to hear from you! Responsibilities include: • Scheduling service appointments • Opening work orders and describing clearly and accurately the specific customer problems and needs • Recommending and explaining the nature of the required automotive maintenance and repairs to the customer • Securing agreement from customer before repairs, outlining cost estimate and approximate time when vehicle's work will be completed • Communicating frequently and effectively with Service Technicians to obtain information on needed vehicle repairs • Keeping customer informed of the repair progress and communicating the need for additional work when needed • Explaining warranty policies and factory-recommended maintenance schedules to customer • Staying up to date on technical and performance information on all vehicles serviced by the dealership • Encouraging vehicle service and maintenance by advising customers on the care of their cars and the value of maintaining their vehicles. • Handling customer inquiries and complaints in a timely and effective manner • All other duties and responsibilities related to the Service Advisor position Requirements: • Valid driver’s license • Experience in the automotive industry • Previous Retail/Customer Service Experience • Post-Secondary education preferred • Valid BC Driver’s License Why join our team? • Competitive compensation and bonus plan. • Extended medical and dental benefits. • Ongoing training and development to support your career growth. • Employee discounts at the Villa Eyrie Resort and the Vancouver Island Motorsport Circuit, Vehicle purchase and service incentives. • State of the art facilities. • So much more! APPLY FOR A REWARDING CAREER TODAY! We thank all applicants for their response; however only those considered for an interview will be contacted.

Ad #
39549412
Posted
May 26, 2022
Expiry
August 24, 2022
Status
EXPIRED
Details
New, Commercial Seller
Last hour
Last 24 hours
Total
Views
0
0
60
Browsed
0
0
0
Contact User
vw_victoria profile image
Email User