A few years ago, I used this phone, which I purchased brand new at the time, for exactly 3 months and then lost it for 4 years! Incredibly, it was found last year in my friend's vehicle. It fell out from beneath the passenger seat. I then used it for about 3-4 weeks when my puppy destroyed my other phone earlier this year. Please make an offer on this, literally, new phone. Fastest response will be via text at 250-732-2172