Cafe Manager

We are a local independent coffee shop that is looking for an experienced café manager to oversee the day-to-day operations at Koffi. The perfect candidate would have a passion for coffee, a positive attitude, be a team player, can work in a fast-paced environment, and be customer service orientated. The café manager’s responsibilities will include scheduling, ordering, inventory & labour control, and ensuring that the café is always clean and well-presented. Responsibilities: -Recruiting, training, and supervising café staff. -Preparing weekly work schedules for staff -Receiving delivered café supplies and verifying that the correct items and quantities have been delivered. -Taking inventory of café supplies and ordering new stock as needed. -Resolving customer complaints regarding food quality, customer service, and experience. -Suggest new menu items based on customers' preferences and feedback. -Identifying strategies to retain and attract customers and including our social media. Requirements: -Minimum 2 years of management experience in the hospitality industry -Food safe required -Excellent organizational and time management skills. -Effective communication skills. -Exceptional customer service skills. Pay: -Starting at $21 an hour plus tips (range $10-12 an hour) -Health Insurance -Free food and drink while working -Staff discount -Parking on site -Company staff events (offsite) Please submit your resume and availability when applying online or drop off a resume in person during our business hours from 8am-4 pm.