Gelateria Assistant Supervisor

The Gelateria is looking for a candidate to fill the position of Gelateria Assistant Supervisor. The successful candidate, working with the management team of The Blue Poppy Restaurant, is responsible for coaching & leading all staff to serve the guests of The Gelateria and its outlets in a genuinely friendly, prompt, & professional manner. The successful candidate, working with the management team of The Blue Poppy Restaurant, will be required to: • Provide courteous, professional, friendly and prompt service to our visitors • Ensure adherence to established Gardens service standards policies and procedures • Foster an environment of personal growth and team spirit • Assist with achieving cost of goods projections • Provide leadership, motivation, and feedback to all staff members • Inspect all aspects of their work area for safety and security daily • With direction of the Blue Poppy management team and Gelateria Supervisor, open and close The Gelateria, The Poppy Seed and Gelato Cart following existing checklists • Assist with meeting daily and monthly labour cost goals • Help to create an enjoyable and productive work atmosphere for all staff in the department • Assist with coordinating the daily staff schedule, ensuring staff levels are adequate for volume of business • Assist with coaching and motivating staff to accomplish pre-determined tasks and goals • Assist with monthly inventory counts The successful candidate will possess the following qualifications: • Food services experience is an asset, but not necessary • An excellent understanding of how to provide exceptional customer service and a desire to constantly seek to improve our service to the visitors • Successful completion of Food Safe required and obtaining Serving It Right would be an asset • A good general knowledge of The Butchart Gardens and the services provided • Excellent verbal and written communication skills • Positive, professional, and upbeat attitude • Ability to operate effectively and professionally under frequently changing and stressful circumstances • A strong work ethic and an excellent past performance record in all area • Demonstrate excellent organizational skills and attention to detail This is a seasonal position, beginning in mid-June and ending in mid-October with the potential to extend beyond this date. Shifts will vary, and weekend and evening work is expected. Starting from $21.66 plus gratuities, remuneration will be commensurate with the level of responsibility of the position and the qualifications of the candidate. If you are interested in this position, please submit a cover letter and résumé to: Human Resources department, The Butchart Gardens Ltd. 800 Benvenuto Ave, Brentwood Bay BC V8M 1J8; Fax: (250) 544-4455 email: hr@butchartgardens.com. Applications will be accepted until 5pm on Thursday, June 5, 2025. The Butchart Gardens appreciates all applications, however, only those short listed will be notified.