Assistant Store Manager

About Maple Leaf Self Storage Maple Leaf Self Storage has been providing self-storage solutions for over 40 years and is now proudly owned and operated by QuadReal Property Group, a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. With locations across Calgary and Greater Vancouver, Maple Leaf Self Storage offers accessible, customized and safe and secure storage solutions for a variety of storage and moving needs. Focused on exceptional service, Maple Leaf Self Storage is committed to delivering value to its customers. www.mapleleafstorage.com About QuadReal Property Group QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $94 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com Job Overview: We are currently seeking a strong, experienced and motivated Assistant Store Manager for our Maple Leaf Self Storage Landmark Way store in Surrey. The Assistant Store Manager must have excellent leadership and team building skills and the ability to inspire, coach and support their team. You will work closely with the Store Manager and together will be responsible for all aspects of the day-to-day business operation, including maximizing locker revenues and retail sales, minimizing delinquencies, ensuring exceptional customer service, growing referral business and maintaining a clean, well-maintained and professional-looking storage facility. Much of the focus will be on growing the building’s revenues and occupancy. This will require you to implement strong sales processes and to keep abreast of the competitive marketplace so that we can pro-actively manage standard rates and revenues. The Assistant Store Manager will also be expected to collaborate with the head office sales and marketing team and other Maple Leaf store teams in areas such as marketing, leasing and business development. What We're Looking For: Our ideal candidate is very sales-focused, possesses excellent customer service, problem solving, critical thinking and organizational skills, and has a solid background in hospitality, sales and/or property management. A background in self storage is not required, but is desirable. The ideal candidate has held leadership and supervisory positions in the past and has a proven track record of success. The candidate must have strong management and communication skills and the passion to grow and develop the self storage business. They should possess an entrepreneurial spirit. The candidate must be very comfortable working with computers and be proficient with Microsoft Office. Familiarization with accounts receivable collections and strong people skills are extremely important. Knowledge and experience with basic building maintenance and operations is very desirable. What We Offer: a competitive salary non-contributory medical, extended health and dental benefits bonus programs and employee discounts employer-matched RRSP program after two years of employment paid vacation time life insurance opportunities to advance at Maple Leaf Self Storage This is a full time, five day a week position. Workdays are typically four weekdays and one weekend day. There is some scheduling flexibility. Our offices are typically open from 8:30 am to 6:00 pm Monday to Saturday and 10:00am to 5:00pm on Sunday. Our offices are closed on statutory holidays. The expected annualized base salary range for this role is $43,000 - $45,000. The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity. QuadReal offers a competitive total rewards package in addition to the base pay, which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined contribution pension plan and paid time off.